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Fear of failure tends to be a very strong motivator for both business owners and employees. The fact is, most of us run into roadblocks fairly commonly, especially in the world of work.
The phrase “the customer is always right” didn’t appear out of thin air, customer service really is the most essential element to any business. Here are our top tips on how to optimise customer experience in your business.
We have all been guilty of using the word ‘just’ in an email to make ourselves sound less demanding, less rude and altogether more palatable. This blog is all about how to sound assertive and polite at the same time without hiding behind false deference.
A lot of business owners have the same trait -- they seize the moment. Here are our top 6 tips for taking control this year.
Are you feeling ready for 2019? If not, we hope you can take some inspiration from the top small business trends we are expecting next year.
We completely appreciate that pouring your heart and soul into a business makes everything feel personal -- the late nights and long hours can feel utterly soul destroying if the client falls through or you get bad feedback. There are always highs and lows in owning your own business, so here is our advice on how not to take everything personally.
Success means different things to different people. When people come to us to help them take control of their lives it is for a multitude of reasons and each with its own success marker. We have listed our five most common goals below