"If I can do it, why can’t they?"

SmartPA Founder and Managing Director, Sarra Bejaoui, talks about her work ethic, humble beginnings and the importance of a growth mindset.

8 Ways Successful People Work Smarter

It can seem like some people manage to do everything you are doing in your day and more. Good news, it’s not about what they do, it’s the way they are doing it.

Become A Role Model

It is hard as a parent to know which example to set for your child. You may have dedicated your life to your family, but your children might want a career. So how, as a parent, do you set the right example and become a role model?

Should I Quit My Job?

To kick off our ‘Should I…’ blog series, today we’re asking the question; should I quit my job?

10 Reasons Why Your Business Needs A Call Handling Service

Is the sound of a ringing telephone driving you crazy? Here are ten reasons why you need to outsource your call handling today.

The Importance Of Flexible Working

Check out our infographic which details the importance of flexible working for both the workforce and the economy!

The Real Impact Of Commuting

Commuting can be chaos. Long journeys, too many people and early starts do not make for a fresh start to the day. With the average commute now around 56 minutes, it is probably time to ask yourself: is this really worth it?

Preparing For Generation Z - What You Need To Know

The workplace has just about got to grips with catering for the millennial job market and now here comes Generation Z. These are the workplace characteristics of this generation that your HR team need to know.

There Is No Such Thing As Failure

Fear of failure tends to be a very strong motivator for both business owners and employees. The fact is, most of us run into roadblocks fairly commonly, especially in the world of work.

5 Ways To Improve Your Customer Experience

The phrase “the customer is always right” didn’t appear out of thin air, customer service really is the most essential element to any business. Here are our top tips on how to optimise customer experience in your business.

The Word 'Just' And How To Use Language To Your Advantage

We have all been guilty of using the word ‘just’ in an email to make ourselves sound less demanding, less rude and altogether more palatable. This blog is all about how to sound assertive and polite at the same time without hiding behind false deference.

Carpe Diem this 2019: Our 6 Top Tips For Taking Control

A lot of business owners have the same trait -- they seize the moment. Here are our top 6 tips for taking control this year.